Privacy & Compliance

Mobile Messaging Privacy & Consent Policy

Helping Mom LLC is committed to protecting the privacy and security of all users who choose to communicate with us by text message.

Last Updated: December 2024

This Mobile Messaging Privacy Policy explains how we collect, use, store, and protect mobile phone numbers and related information obtained through our website, forms, or customer interactions.

1

Mobile Number Collection & Consent

Users may voluntarily provide their mobile phone number when completing forms on our website or contacting us directly. At the time of opt-in, users must check a box confirming their agreement to receive text messages from Helping Mom LLC. Before submitting their information, users are informed of message types, frequency, potential carrier charges, and their right to opt out at any time.

Consent to receive text messages is not required to make a purchase or use our services. By opting in, users agree to receive SMS communications from Helping Mom LLC at 855-339-5299, which may include account updates, customer support messages, confirmations, service-related notifications, or important business announcements.

2

How Mobile Information Is Used

Helping Mom LLC uses mobile numbers exclusively for the purposes for which users opted in. These purposes may include:

  • Customer service and support
  • Account or service notifications
  • Order-related communication
  • Scheduling updates or clarifications
  • Delivery of requested information or resources

We do not use mobile phone numbers for unsolicited advertising or unrelated promotions.

3

No Sharing of Mobile Opt-In Data

Helping Mom LLC maintains strict confidentiality regarding all mobile numbers and messaging consent records. We confirm that:

  • Mobile opt-in data is never shared, sold, rented, or disclosed to third parties.
  • We do not provide mobile numbers or messaging consent to external partners, advertisers, affiliates, or data brokers.
  • Any data-sharing described elsewhere in our general privacy policy does NOT apply to mobile opt-in information.
  • Your mobile number is used solely for internal communication between Helping Mom LLC and the user who opted in.
4

Opt-Out Procedures

Users may opt out of receiving text messages at any time by replying STOP to any message. Replying HELP will provide assistance or additional support options.

5

Message Frequency & Charges

Message frequency may vary depending on user interaction and service needs. Standard carrier messaging and data rates may apply. Helping Mom LLC is not responsible for charges billed by mobile carriers.

6

Data Security

We use administrative, technical, and physical safeguards to protect mobile messaging data from unauthorized access, disclosure, alteration, or misuse. Only authorized personnel may access messaging systems.

7

Changes to This Policy

Helping Mom LLC may update this Mobile Messaging Privacy Policy periodically. Any changes will be reflected on our website with an updated revision date. Continued use of our services after policy updates constitutes acceptance of the new terms.

Questions About This Policy?

If you have any questions or concerns about our mobile messaging privacy practices, please don't hesitate to contact us.

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