At Helping Mom, our goal is to provide practical, compassionate resources for adult children supporting aging parents.
Because our digital guides and checklists are delivered immediately upon purchase, we are unable to offer refunds once a download has been accessed.
Technical Issues
If you experience a technical issue with your purchase, please contact us within 7 days and we will gladly assist you.
If a physical product arrives damaged or defective, please notify us within 7 days of delivery with photos, and we will arrange a replacement.
If you have questions before purchasing, we encourage you to contact us. We are here to help.
Our support team is ready to assist you with any questions or concerns.